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42. COMPETITION • Performance
Auckland series
"There are two key competitors you have to keep your eye on - 'others' and yourself. The latter represents the harder challenge."

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Featured Introductory Selection
68. Complaints •Sales •Service
83. The Bottom Line – discounting •Sales •Service
82. Dress the Part •Sales •Service
75. Style – performing with •Performance
60. Take Flight •Performance •Motivation
48. Take Interest •Sales
55. Five Star Service •Service •Performance
49. Finesse – with customers •Sales •Service
41. Versatility •Teambuilding •Performance
32. Officiousness •Sales •Service
Brisbane Series
90. Give Yourself a Chance •Motivation •Sales
89. Look Up •Motivation •Performance
88. Call for Help •Teambuilding •Performance
87. Charge Into It! •Motivation •Performance
In-House Clinic Series
86. Sell Collaboration •Teambuilding •Sales
85. Center of Gravity – Stay one •Performance
84. Tighter Team Comms •Teambuilding
83. The Bottom Line – discounting •Sales •Service
Thailand Series
82. Dress the Part •Sales •Service
81. Your True Worth •Motivation •Sales
80. Make it Fun! •Motivation •Performance
79. Woods for the Trees – seeing the, •Sales •Service
78. Vanquished? – Defeated? •Motivation
Vanuatu Series
77. The Main Ingredient •Performance
76. Adapt! •Service •Performance
75. Style – performing with, •Performance
74. Achieving Balance •Motivation •Performance
Round-the-World Episode
73. Your Best Shot! •Motivation
Croatia Series
72. Time Traps •Performance
71. Following Up – professionally •Sales
70. No Barriers •Sales •Service •Teambuilding
69. The Test of Time •Sales •Service •Performance
68. Complaints •Sales •Service
Malacca Series
67. Big Impressions? – or the right ones? •Sales
66. Go Pro •Motivation •Performance
65. Diversity – of approach •Teambuilding
64. Negotiate Right •Sales
Kuala Lumpur series
Kuala Lumpur Series
63. Overview It •Motivation •Performance
62. Light Up •Teambuilding
60. Take Flight •Performance
59. Persist Passionately •Motivation •Performance
Macau series
Macau Series
58. Re-frame Positive–Opp'ty from hardship •Motivation
57. Show Mercy – with customers •Service
56. Unlimited Response •Sales •Service
55. Five Star Service •Service •Performance
54. Customize – products/services •Sales •Service
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Fiji Series
Fiji Series
53. Concentration •Performance
52. Go Forward! •Performance •Motivation
51. In the Zone •Performance
50. Low Resources? •Performance •Sales
49. Finesse – with customers •Sales •Service
Hong Kong Series
48. Take Interest •Sales
47. Make Noise! •Sales
46. Curtain Call – performing the role •Service
45. Daily Direction •Performance
44. Reach the Top •Performance
43. An Open Mind •Performance •Service
Auckland II Series
42. Competition •Performance
41. Versatility •Teambuilding •Performance
40. Show Steel •Motivation
39. Full Service •Service
Paris II Series
37. Targets •Motivation •Performance
36. Best For Last? •Performance
35. Perk Up! •Motivation
34. Distractions •Performance
London II Series
33. Random Acts – of kindness •Service •Teambldg
32. Officiousness – Hard to buy from •Sales •Service
31. Repeat To Perfect – your craft •Motivation
30. Re-mould – yourself •Performance
Melbourne Series
38. Don’t Wait! – Act! •Motivation •Performance
29. Prisons – of self limitation •Motivation
28. Ask And Expect •Sales
27. Pride •Sales •Service •Teambuilding •Motivation
Sydney Series
26. Pay the Price •Motivation •Performance
25. Funny Shapes – Uniqueness •Sales •Motivation
24. Burning Bridges •Sales •Service
23. Perspective – Keeping, •Teambuilding •Motivation
Paris I Series
18. Procrastination •Performance
17. Centered •Performance COMING SOON
16. Stand Out! •Sales •Service •Performance
15. Assets – within oneself •Motivation •Performance
Rome Series
14. Run Your Own Race •Performance •Motivation
13. Wishful Thinking •Performance •Motivation
12. Synergy •Teambuilding
11. Stand Firm •Motivation •Performance

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